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How do I know my order is confirmed?

Once you have placed your order, Falcon18 will send:

  • An SMS with Order ID to the mobile number you have provided.
  • An Order Confirmation mail to the email ID you have provided.
  • Please check your Spam folder in case you do not see our mail in your Inbox

How do I check the status of my order?

First, you must login to our website. Then, simply go to “My Orders” page to check the status of your order.

When will my order be delivered?

Your order is packed and shipped from our warehouse in Delhi to your state/city/town. We require 7 to 10 business days, exclusive of weekends (Saturday/Sunday), National holidays, Election days or any other local holidays, to complete the process and deliver to your doorstep.